Categories

  •  
  •  

Most Commented FAQs

Most Recent FAQs

Most Viewed FAQs

  • Navigate to the groups page by clicking Groups in the navigation bar. Next, click to view your own groups by clicking on the link tex...

    Navigate to the groups page by clicking Groups in the navigation bar.




    Next, click to view your own groups by clicking on the link text for My Groups.




    Once, you have successfully navigated to and chosen your group from which to approve new member requests to, click to go to the Members tab, and then click on the link text for See Waiting




    From there you will be able to view anyone who has requested member to join your group.


    To approve or reject any member who has requested to join, simply click to approve or reject their request that will display to the right of their profile and they will be granted membership to your group.


    83% users marked this FAQ as helpful.
    |
    Was this answer helpful?
    6 votes
  • The below process outlines how to delete a message thread between yourself and another user: Navigate to your Messages, by clicking th...

    The below process outlines how to delete a message thread between yourself and another user:


    Navigate to your Messages, by clicking the envelope icon located towards the top right side of the page




    Go to the message thread in question that you want to delete and click the Delete text link in the upper right-hand corner of the message window.




    A pop-up window will appear and you will be asked to confirm the deletion by selecting the blue Delete button again. After clicking the "Delete" button, the entire message will be deleted and unrecoverable.


    50% users marked this FAQ as helpful.
    |
    Was this answer helpful?
    2 votes
  • To contact support and get the answers to your problem or concern, please send an email to SUPPORT@XAPIT.COM. We don't reply to questions...

    To contact support and get the answers to your problem or concern, please send an email to SUPPORT@XAPIT.COM. We don't reply to questions left here on the FAQ page... the comment section here is only to leave general comments about whether or not you find these FAQ's helpful.

    Please help us to serve you better and provide as much detail as you can about the situation. An email that says, "Your site don't work" is not helpful! An email that tells us where you are running into the problem, or the wording of error messages are much more helpful and will get the problem solved much quicker for both of us. Other helpful information we need in order to help...

    * Are you using a computer, or a mobile (such as a phone or tablet)?

    * If you are using a computer, what operating system is it (Windows or Mac)?

    * If you are attempting to login using an internet web browser, which one are you using?

    * If you are using a mobile app (phone or tablet), is it iOS (Apple) or Android?

    Please allow at least one full business day for a reply. We do try to get them answered faster, but sometimes we get a large number of inquiries all at once, so please be patient with us... we will get back to you as quickly as we can. We answer all inquiries in the order we receive them.

    Our Support staff work hours are - 6am to 6pm, USA Pacific Time, Monday through Friday. Our email support team does not work weekends, but occasionally you MAY receive a response on Saturday or Sunday. That's because the bosses go through the support tickets once in a while, and you might just hear back from one of them on the weekends. Dedicated bunch, they are.

    64% users marked this FAQ as helpful.
    |
    Was this answer helpful?
    11 votes
  • Browse to the member’s profile that you want to send a message to, and click the Send Message button located to the right of t...

    Browse to the member’s profile that you want to send a message to, and click the Send Message button located to the right of their profile image.



    A pop-up window will display giving you a text field to type a message to that member. There is also a window to enter a subject line.



    Click the blue Send Message button under the window and the message will be sent to that user.

    Note: If you are not friends with a member, you will not able to send them a message.

    100% users marked this FAQ as helpful.
    |
    Was this answer helpful?
    5 votes
  • To send a friend request to another member, go to their profile page and click the "ADD FRIEND" button to the right of their profile imag...

    To send a friend request to another member, go to their profile page and click the "ADD FRIEND" button to the right of their profile image to send them a friend request.




    Friend Requesting Mutual Friends


    You can also friend request members from your friend’s current friend list by going to their profile and clicking the Friends tab that is to the right of their profile image.


    80% users marked this FAQ as helpful.
    |
    Was this answer helpful?
    10 votes