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  • How to Delete Your Account Navigate to your Personal Page. Select the Settings option and select Delete Account from the...

    How to Delete Your Account


    Navigate to your Personal Page.




    Select the Settings option and select Delete Account from the menu that displays.




    Select the button that states Yes, Delete My Account to confirm deletion of your account.




    Your account will be immediately deleted and you will be logged out after the account deletion is complete. ALL posts and comments you made on the site will be deleted as well.


    If for whatever reason you are unable to delete your account, please email XAPiT Support at support@xapit.com and we will be happy to assist you.

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  • If you would like to make a change to your name, email address or username, please follow the instructions shown below. Changing ...

    If you would like to make a change to your name, email address or username, please follow the instructions shown below.


    Changing Your Name:


    Navigate to your Personal Page.




    Select the blue Update Info button that’s to the right of your profile photo.




    You will be directed to an area which has text input areas for your first name, last name, and other personal information that you can choose if you like.




    After editing the text input for your first name and/or last name, scroll to the bottom of the page and click the Save button.




    Changing Your Email Address and Username/ Profile Address:


    Navigate to your Personal Page.




    Select and expand the Settings located to the right of your profile image, then click General.




    You will be directed to a page where you will be able to change your Email Address and your Profile Address/Username.


    After making those changes, click the save button on the bottom of the page and your changes will take effect immediately.


  • If you forgot your password, no worries! You will need to go through the following steps to reset your password. Please keep in mind...

    If you forgot your password, no worries! You will need to go through the following steps to reset your password. Please keep in mind you will need access to your email address to complete this process.


    Go to the Forgot Password link that’s displayed directly under the sign in area located in the top right corner of the XAPiT landing page.




    For easy access, this is the direct link to that item: https://xapit.com/user/auth/forgot


    On the page that you are directed to, you will enter your email address that is associated with your account and click "Send Email". An email will be sent to you with a link to reset your password. Make sure you check your junk and spam folders, just in case!




    Click the link listed in the email and you will be redirected back to XAPiT.com where you will be able to set a new password.




    To clarify, passwords our system will accept MUST be at least 6 characters.


    You will now be able to login to the site with your newly created password.


    If you are still unable to sign in to your account, please contact XAPiT Support by emailing us at support@xapit.com

  • To remove another member from your friends list: Go to your Personal Page Click the Friends link on the lower navigation bar that&...

    To remove another member from your friends list:


    Go to your Personal Page




    Click the Friends link on the lower navigation bar that’s to the right of your profile image.




    Locate the member you want to remove from your friends and click the Remove Friend hyperlink to the right of their profile card which displays their profile image.


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  •   When signing up for XAPiT, you should have been emailed over a verification email to verify your account.   If you’v...

     

    When signing up for XAPiT, you should have been emailed over a verification email to verify your account.

     

    If you’ve lost that email or for whatever reason that link does not work when clicked on, please email XAPiT Support at support@xapit.com and we will make the necessary steps with you to get your account verified.

     

    After verifying your account, you will be able to login and use the site and/ or mobile apps.

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  • Creating an Account in a Web Browser Navigate in your web browser to XAPiT.com. Fill in the 4 text fields listed under “Creat...

    Creating an Account in a Web Browser


    Navigate in your web browser to XAPiT.com.


    Fill in the 4 text fields listed under “Create a New Account,” which are as follow: Email, Password, and Password Again.


    You must also click the checkbox to agree to our Terms of Service.




    To clarify on passwords our system will accept, they MUST be of at least 6 characters, but no greater than 32 characters.


    After you initially fill in those fields, you'll then be asked to fill in your First Name, Last Name, Birthday as well as your City and State or Country of residence.




    Lastly, you will be asked to upload a profile photo.




    Email Verification of Account


    The system will send an email verification to your email address you listed as your email address in the initial sign up process.


    Click that link in the email sent to verify your account and you will now be able to login and use XAPiT.

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  • Changing Your Email Address Maybe you changed to a new email provider and you need to update your information. Whatever the reason, yo...

    Changing Your Email Address


    Maybe you changed to a new email provider and you need to update your information. Whatever the reason, you can change the email address associated with your XAPiT account. Here's how.


    Navigate to your Personal Page.




    Click Settings, located next to your profile image and then click General.




    Enter a new email address in the given field and click save changes.




    If you’re attempting to do this from the app you’ll need to click to open the menu whether you’re in the Android or iOS app and scroll down and select Settings then to go to General and type in and save a new email address in the field provided.


    If you have any trouble with the above listed steps, feel free to contact XAPiT Support by private message or email at support@xapit.com and we will be happy to assist.

  • To change your password on XAPiT if you’re already logged in: Click to go to your Personal Page. Click Settings next to your...

    To change your password on XAPiT if you’re already logged in:


    Click to go to your Personal Page.




    Click Settings next to your profile image and click to go to the Change Password




    Enter your old password and new password.


    Click Change Password.




    Please contact XAPiT Support if you are having any problems with that process.