Why can’t I send or accept a friend request on XAPiT?

We only recommend adding people you know personally as friends on XAPiT. But you may not be able to add someone as a friend if:

You’re already friends on XAPiT.

You have already sent them a friend request.

You or the person you want to add have reached the friend limit.

• You can have up to 6,000 friends on XAPiT.
• If you want to send another friend request, you’ll need to unfriend someone else first.

You won't be able to accept a friend request if you have already reached the limit of 6,000 friends. For instance, if you still have friend requests that are waiting to be accepted you won’t to be to confirm them as a friend until you were able to drop under 6,000 friends. At that point, you’d then be able to act on it.

How to View Your Friends List on Desktop

 

Navigate to your Personal Page by clicking on it from the main navigation running across the top of the page. Additionally, you can also get to your Personal Page by clicking on your profile photo in the top left-hand area of the page.

Once you are at your Personal Page, you need only click the Friends Tab button that is displayed below your cover photo and is also to the right of your profile photo.

Once you have clicked on that tab and it is active, all your friends will be displayed below! You should be able to click on any of the names of your friends to go and view their profile.

 

 

How to view your friends list on the Android App

 

Navigate to your Apps Menu by clicking the three horizontal bars in the upper left-hand corner, once that menu has been pulled up click the Menu item for Friends.

You will be directed to a page where it will list all the friends that you have made on the site. You may click on any one of those profile listings to be directed to their profile pages.

 

 

How to view your friends list on the iOS App

 

Navigate to your Personal Page by clicking the bottom three horizontal bars. Once that menu is open, click on your profile photo in order to navigate fully to your personal page.

Once you are at your Personal Page, click the Friends button that is displayed under your cover photo, which is also to the right of your profile photo.

Once that has been selected you will be able to view all your friends which you have made on the site. By clicking on any one of them, you will also be able to navigate to their profile pages.

 

Short answer... yes!  Like most social media platforms, a photo is required to help prevent computer bots from creating fake accounts. It is a security feature, which is in place to prove a real person is setting up the account.

A quick selfie will do the trick, or a picture of your pet, or just any photo. You just need to upload a photo of some kind. If you are not willing to add a photo of some kind, we regret to inform you that you won’t be able to open a XAPiT account.

Here are the full instructions on how to set up a XAPiT account, including how to add a photo:  https://xapit.com/faq/view/10/1/3/0/how-to-sign-up-for-a-xapi-t-account-in-a-web-browser. We hope to see you on XAPiT soon!

 

How to Delete Your Account

Navigate to your Personal Page.

Select the Settings option and select Delete Account from the menu that displays.

Select the button that states Yes, Delete My Account to confirm deletion of your account.

Your account will be immediately deleted and you will be logged out after the account deletion is complete. ALL posts and comments you made on the site will be deleted as well.

If for whatever reason you are unable to delete your account, please email XAPiT Support at support@xapit.com and we will be happy to assist you.

If you would like to make a change to your name, email address or username, please follow the instructions shown below.

Changing Your Name:

Navigate to your Personal Page.

Select the blue Update Info button that’s to the right of your profile photo.

You will be directed to an area which has text input areas for your first name, last name, and other personal information that you can choose if you like.

After editing the text input for your first name and/or last name, scroll to the bottom of the page and click the Save button.

Changing Your Email Address and Username/ Profile Address:

Navigate to your Personal Page.

Select and expand the Settings located to the right of your profile image, then click General.

You will be directed to a page where you will be able to change your Email Address and your Profile Address/Username.

After making those changes, click the save button on the bottom of the page and your changes will take effect immediately.

If you forgot your password, no worries! You will need to go through the following steps to reset your password. Please keep in mind you will need access to your email address to complete this process.

Go to the Forgot Password link that’s displayed directly under the sign in area located in the top right corner of the XAPiT landing page.

For easy access, this is the direct link to that item: https://xapit.com/user/auth/forgot

On the page that you are directed to, you will enter your email address that is associated with your account and click "Send Email". An email will be sent to you with a link to reset your password. Make sure you check your junk and spam folders, just in case!

Click the link listed in the email and you will be redirected back to XAPiT.com where you will be able to set a new password.

To clarify, passwords our system will accept MUST be at least 6 characters.

You will now be able to login to the site with your newly created password.

If you are still unable to sign in to your account, please contact XAPiT Support by emailing us at support@xapit.com

To remove another member from your friends list:

Go to your Personal Page

Click the Friends link on the lower navigation bar that’s to the right of your profile image.

Locate the member you want to remove from your friends and click the Remove Friend hyperlink to the right of their profile card which displays their profile image.

Creating an Account in a Web Browser

Navigate in your web browser to XAPiT.com.

Fill in the 4 text fields listed under “Create a New Account,” which are as follow: Email, Password, and Password Again.

You must also click the checkbox to agree to our Terms of Service.

To clarify on passwords our system will accept, they MUST be of at least 6 characters, but no greater than 32 characters.

After you initially fill in those fields, you'll then be asked to fill in your First Name, Last Name, Birthday as well as your City and State or Country of residence.

Lastly, you will be asked to upload a profile photo.

Email Verification of Account

The system will send an email verification to your email address you listed as your email address in the initial sign up process.

Click that link in the email sent to verify your account and you will now be able to login and use XAPiT.

To change your password on XAPiT if you KNOW your password but wish to change it for any reason, first login with your old password and then...

Click to go to your Personal Page.

Click Settings next to your profile image and click to go to the Change Password

Enter your old password and new password.

Click Change Password.

Please contact XAPiT Support if you are having any problems with that process.