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39 faqs found.
  • Thank you for contacting XAPiT Support. XAPiT functions very similar to Facebook. A “Page” can be set up for a high-profile p...

    Thank you for contacting XAPiT Support. XAPiT functions very similar to Facebook. A “Page” can be set up for a high-profile person, business, or ministry. A “Group” would be best for a social group (like a group of people sharing recipes, classic cars, topical discussions, and more).

    You would set up the "Page" or "Group" as a sub-account under your personal profile. A “Page” or “Group” cannot be set up as a standalone account. You would act as the primary admin of the page, and you can also appoint others that you trust as an “admin” to help you manage or moderate the page or group.

    IMPORTANT INFO – You must first have a personal account on XAPiT. All business/ministry “Pages” or “Groups” must be set up under a personal account. All Business or Ministry Page or Group that is set up as a standalone account will be fully deleted and all content (photos, videos, friends, posts, etc.) in the account will be lost.

    First, login to your account. If you are setting up a business or ministry "PAGE", select the link in the blue bar at the top of the XAPiT site marked "PAGES", then "Create New Page" and follow the instructions from there.

    If you want to set up a "GROUP", select the link in the blue bar marked "GROUPS", then "Create New Group", and follow the instructions.

    We recommend checking out (or even joining) other Pages or Groups so you can see how others have set them up to give you some ideas.

  • Why can’t I send or accept a friend request on XAPiT? We only recommend adding people you know personally as friends on XAPiT. But...

    Why can’t I send or accept a friend request on XAPiT?

    We only recommend adding people you know personally as friends on XAPiT. But you may not be able to add someone as a friend if:

    You’re already friends on XAPiT.

    You have already sent them a friend request.

    You or the person you want to add have reached the friend limit.

    • You can have up to 6,000 friends on XAPiT.
    • If you want to send another friend request, you’ll need to unfriend someone else first.

    You won't be able to accept a friend request if you have already reached the limit of 6,000 friends. For instance, if you still have friend requests that are waiting to be accepted you won’t to be to confirm them as a friend until you were able to drop under 6,000 friends. At that point, you’d then be able to act on it.

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  • Here are the instructions on how to post a blog on XAPiT: Login to your XAPiT account. Click the “MORE …” link in ...

    Here are the instructions on how to post a blog on XAPiT:

    • Login to your XAPiT account.
    • Click the “MORE …” link in the teal menu bar and select “Blogs”.
    • On the Blogs screen, click “Write New Entry”.
    • Select a TITLE, tag/keywords, Blog Category, Status (choose "Draft" if you are not finished, or "Published" when you are satisfied and ready to post your blog).
    • In the HTML box, enter the text content. Use the features above the text entry block to change fonts, font sizes, colors, bold, italics, and more.
    • If you wish to enter a photo, click the “Choose File” button, and select the photo you wish to use.
    • Choose the “Networks” you want your blog post to be displayed on. Select each one of the choices if you wish your blog to be seen by everyone regardless of what continent they live on.
    • Under Privacy, select which members you want to see your blog. Default is EVERYONE.
    • Under “Comment Privacy”, select who you wish to allow to post comments on your blog entry. Default is EVERYONE.
    • When you are satisfied with everything, click the blue “Post Entry” button at the bottom, and your blog post will be displayed to everyone you selected.

    Done!

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  • To change your email address for your XAPiT account, login to your account and go to SETTINGS/GENERAL. Change the email address, then sav...

    To change your email address for your XAPiT account, login to your account and go to SETTINGS/GENERAL. Change the email address, then save the change. You will then need to logout and then login again using the NEW email address and your original password.

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  • To reset your password if you have forgotten it, here’s how: Click the “Forgot Password?” link under the password bo...

    To reset your password if you have forgotten it, here’s how:

    • Click the “Forgot Password?” link under the password box during sign in.
    • Enter your email address in the box provided and click the “Send Email” button.
    • An automated email is sent to the email address you entered. Open the email and click the link shown.
    • Enter your new password in the 2 boxes provided, then click the “Reset Password” button. Your new password is now activated, and you will be able to login using this new password.
  • To sign into your account on an iOS Device, go to the APPLE Store and download the XAPIT app. Once finished, select the SIGN IN op...
    • To sign into your account on an iOS Device, go to the APPLE Store and download the XAPIT app. Once finished, select the SIGN IN option and enter your email address and password in the boxes. PLEASE remember to use the SIGN IN option (not the sign-up option… that is for starting a new account). If you are following these instructions and you get a message that your credentials are not correct, then you are most likely entering your password incorrectly.

      If you do not remember your password, click the link near the password box that says, "Forgot password?". Enter your email address and you will be sent an email showing how to reset your password.
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  • To sign into your account on an Android phone or tablet, go to an Android store and download the XAPIT app for Android. Once finished, ...
    • To sign into your account on an Android phone or tablet, go to an Android store and download the XAPIT app for Android. Once finished, select the SIGN IN option and enter your email address and password in the boxes. PLEASE remember to use the SIGN IN option (not the sign-up option… that is for starting a new account). If you are following these instructions and you get a message that your credentials are not correct, then you are most likely entering your password incorrectly.

      If you do not remember your password, click the link near the password box that says, "Forgot password?". Enter your email address and you will be sent an email showing how to reset your password.
  • To sign into your account on a computer, go to xapit.com, and enter your email address and password in the boxes at the TOP RIGHT corne...
    • To sign into your account on a computer, go to xapit.com, and enter your email address and password in the boxes at the TOP RIGHT corner of the page … just remember to use the SIGN IN option (not the sign-up option… that is for starting a new account). If you are following these instructions and you get a message that your credentials are not correct, then you are most likely entering your password incorrectly.

      If you do not remember your password, click the link near the password box that says, "Forgot password?". Enter your email address and you will be sent an email showing how to reset your password.
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  • How to View Your Friends List on Desktop   Navigate to your Personal Page by clicking on it from the main navigation running acros...

    How to View Your Friends List on Desktop

     

    Navigate to your Personal Page by clicking on it from the main navigation running across the top of the page. Additionally, you can also get to your Personal Page by clicking on your profile photo in the top left-hand area of the page.

    Once you are at your Personal Page, you need only click the Friends Tab button that is displayed below your cover photo and is also to the right of your profile photo.

    Once you have clicked on that tab and it is active, all your friends will be displayed below! You should be able to click on any of the names of your friends to go and view their profile.

     

     

    How to view your friends list on the Android App

     

    Navigate to your Apps Menu by clicking the three horizontal bars in the upper left-hand corner, once that menu has been pulled up click the Menu item for Friends.

    You will be directed to a page where it will list all the friends that you have made on the site. You may click on any one of those profile listings to be directed to their profile pages.

     

     

    How to view your friends list on the iOS App

     

    Navigate to your Personal Page by clicking the bottom three horizontal bars. Once that menu is open, click on your profile photo in order to navigate fully to your personal page.

    Once you are at your Personal Page, click the Friends button that is displayed under your cover photo, which is also to the right of your profile photo.

    Once that has been selected you will be able to view all your friends which you have made on the site. By clicking on any one of them, you will also be able to navigate to their profile pages.

     

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  • Short answer... yes!  Like most social media platforms, a photo is required to help prevent computer bots from creating fake account...
    Short answer... yes!  Like most social media platforms, a photo is required to help prevent computer bots from creating fake accounts. It is a security feature, which is in place to prove a real person is setting up the account.

    A quick selfie will do the trick, or a picture of your pet, or just any photo. You just need to upload a photo of some kind. If you are not willing to add a photo of some kind, we regret to inform you that you won’t be able to open a XAPiT account.

    Here are the full instructions on how to set up a XAPiT account, including how to add a photo:  https://xapit.com/faq/view/10/1/3/0/how-to-sign-up-for-a-xapi-t-account-in-a-web-browser. We hope to see you on XAPiT soon!

     

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  • To edit your profile, go to your profile page. Then, click the “Update Info” link just under your name and just to the right ...

    To edit your profile, go to your profile page. Then, click the “Update Info” link just under your name and just to the right of your round photo. Scroll down to the option you wish to update and make the change by opening the GLOBE SYMBOL above the field you wish to update. Then select the group of people that you want to see that field information. If you wish to update more than one item, repeat this process for each item listed.

    When finished updating, scroll all the way to the bottom and click the blue “Save” button. You should now have the correct information showing when you return to your profile page. If not, refresh your internet browser and then see if the info is correct.

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  • To post something on XAPiT, here are the step-by-step instructions (see the image below for visual reference):Step 1. Enter the text in t...

    To post something on XAPiT, here are the step-by-step instructions (see the image below for visual reference):

    Step 1. Enter the text in the space provided where it says, “Post Something”.

    Step 2. Select a colored background, if desired. If not, skip this step.

    Step 3. Select one of the 6 icons shown if you wish to customize the post. The 6 icons, from left to right, are: “Tag Friends”, “Emoticons”, “Add a Link” (like a YouTube video or news article), “Add a Photo”, “Post a Sticker”, and “Add a Video”. If you do not wish to add one of these, skip this step.

    Step 4. Decide who you want to see your post. Choices are “Everyone”, “Friends and Networks”, “Friends Only”, “Only Me”, and “Custom” (you get to select individual members who can see the post)

    Step 5. When you are satisfied that your post is the way you want it, click the “Share” button.

    Your post is now visible to the people you chose in Step #4. Enjoy!

     

     

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  • Here is the proper way to post a photo on your profile page in 5 steps (see image below for visual reference): Enter the text you wish...

    Here is the proper way to post a photo on your profile page in 5 steps (see image below for visual reference):

    • Enter the text you wish to accompany your photo or video post in the “Post Something”.
    • Click the green “photo” icon as shown in the image below (if video, click the red “video” icon instead).
    • Click “Add Photo” (if you selected the video icon in Step 1, this will say “Add Video”).
    • Select the location the photo (or video) is located on your computer or other device.
    • Once the photo (or video) has been selected, click the “Share” button.

     

     

    Enjoy!

    The XAPiT Team

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  • To delete a photo on your profile page, open the photo you want to delete, then scroll down to the bottom, far left corner and click the ...

    To delete a photo on your profile page, open the photo you want to delete, then scroll down to the bottom, far left corner and click the link that says, “Options”, then select “Delete” and confirm. Repeat for each photo you wish to delete.

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  • When signing up for XAPiT, an AUTOMATED verification email is sent to the email address you used to sign up for XAPiT. You MUST clic...

    When signing up for XAPiT, an AUTOMATED verification email is sent to the email address you used to sign up for XAPiT. You MUST click the link in that email to verify your email address and complete your account setup.

    If you’ve lost that email or for whatever reason that link does not work when clicked on, please email XAPiT Support at support@xapit.com and we will make the necessary steps with you to get your account verified.

    After verifying your account, you will be able to login and use the site and/or mobile apps.

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  • It is not possible to invite your friends on Facebook (or any other social media program) DIRECTLY from XAPiT. However, there is a way to...

    It is not possible to invite your friends on Facebook (or any other social media program) DIRECTLY from XAPiT. However, there is a way to send invitations to people you know that are not already on XAPiT… here is how:

    * Login to XAPiT and click the "MORE ..." link at the right side of the teal bar near the top of the email.

    * Select “Invite”.

    * On the page that appears, you can invite up to (10) people by entering their email addresses in the box using the instruction at the top of the page. If you wish to invite more than (10) people, you will need to repeat this process with up to (10) email addresses each time you do it. When you have entered the email addresses and entered the custom message you want to send, make sure you check the box under the Custom Message box, then finally, click the blue “Send Invites” button.

    Have fun!

    The XAPiT Support Team

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  • Did you receive an email from XAPiT with a link to confirm a friend request, and when you click the link, you see a message that say...

    Did you receive an email from XAPiT with a link to confirm a friend request, and when you click the link, you see a message that says “Page Not Found – The page you have attempted to access could not be found”(or anything similar to this)?

    Well, you are not crazy, and there is nothing wrong with our site. The most common reason for this result is the account of the person who asked to be friends with you was banned by XAPiT for a violation, or the account was deleted by the member themselves, after they sent the friend request to you. Many scammers join the site and then ask everyone to be their friend. When we see this type of activity, we block their account until we review it. If we determine they are not legitimate accounts, we then ban them from using our platform permanently.

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  • We have put many security features in place to prevent fake profiles. However, some still get through and we are constantly loo...
    We have put many security features in place to prevent fake profiles. However, some still get through and we are constantly looking for those and remove them. One way that helps us immensely is to have our members report the fake profiles to us. Here are 4 ways to handle friend requests…

    If someone asks you to be friends, we recommend you click their profile photo and LOOK at their profile page before you accept. If you are not comfortable with what you see, OR if you get a message that you cannot view their profile for any reason, you can do one of 4 things:

    • IGNORE the request. Don’t click any buttons and just forget it is there. If you choose this, you will still see their request in your pending friend request list.

    • REJECT their friend request. Clicking the “Reject Request” button will cancel the request and remove it from your view, but it will allow them to ask you again if they choose.

    • REJECT AND REPORT their friend request. (RECOMMENDED IF YOU SEE A MESSAGE THAT YOU CANNOT VIEW A MEMBER PROFILE) Click the “Reject Request” button, then immediately click the “Mark as Spam” button, and then report it. This will keep them from asking you to be friends again, plus it will place a mark against their account. Excessive marks against a member will result in their account being banned, possibly forever. Please do NOT use this option unless they are harassing or threatening you in some way, as some people simply want to be friends with new people and have no ill-intent.

    • BLOCK them. You can block any other member from being able to see your account, which means they cannot ask you to be friends again. Here is the link with instructions on how to block someone: https://xapit.com/faq/view/16/10/13/0/how-to-block-another-member.
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  • To remove friends on your profile, here’s how: Navigate to your profile by clicking the 3 horizontal bars in the upper left hand...

    To remove friends on your profile, here’s how:

    1. Navigate to your profile by clicking the 3 horizontal bars in the upper left hand corner. Then click on your profile image thumbnail photo.
    2. Scroll down and click "Add Friend" where your friends are displayed.

    3. Along the top there will be list for "suggestions, search, requests, friends, etc." Click on "FRIENDS". There you will see all your friends.

    4. To remove any one of your friends from there, click the 3 horizontal dots to the right of their profile and select "Remove Friend". Repeat this step for all other friends you wish to remove.
    That should do it!
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  • To share a post from someone’s else’s profile to your own, you will first need to make sure your settings have this feature a...

    To share a post from someone’s else’s profile to your own, you will first need to make sure your settings have this feature activated. Here’s how…

    Go to the SETTINGS page (looks like a “gear” symbol at the top right corner of the XAPiT page). Click “Privacy”. Scroll to the section marked “Recent Activity Privacy”, then find the option marked “Shared” and make sure there is a check in the box to the left of “Shared”. Finally, scroll down to the bottom of the page and click the blue “Save Changes” button. Sharing the posts of other members to your profile should now work perfectly!

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