Creating an Account in a Web Browser

Navigate in your web browser to XAPiT.com.

Fill in the 4 text fields listed under “Create a New Account,” which are as follow: Email, Password, and Password Again.

You must also click the checkbox to agree to our Terms of Service.

To clarify on passwords our system will accept, they MUST be of at least 6 characters, but no greater than 32 characters.

After you initially fill in those fields, you'll then be asked to fill in your First Name, Last Name, Birthday as well as your City and State or Country of residence.

Lastly, you will be asked to upload a profile photo.

Email Verification of Account

The system will send an email verification to your email address you listed as your email address in the initial sign up process.

Click that link in the email sent to verify your account and you will now be able to login and use XAPiT.

Did you receive an email from XAPiT with a link to confirm a friend request, and when you click the link, you see a message that says “Page Not Found – The page you have attempted to access could not be found”(or anything similar to this)?

Well, you are not crazy, and there is nothing wrong with our site. The most common reason for this result is the account of the person who asked to be friends with you was banned by XAPiT for a violation, or the account was deleted by the member themselves, after they sent the friend request to you. Many scammers join the site and then ask everyone to be their friend. When we see this type of activity, we block their account until we review it. If we determine they are not legitimate accounts, we then ban them from using our platform permanently.

To change your password on XAPiT if you KNOW your password but wish to change it for any reason, first login with your old password and then...

Click to go to your Personal Page.

Click Settings next to your profile image and click to go to the Change Password

Enter your old password and new password.

Click Change Password.

Please contact XAPiT Support if you are having any problems with that process.

To contact support and get the answers to your problem or concern, please send an email to SUPPORT@XAPIT.COM. We don't reply to questions left here on the FAQ page... the comment section here is only to leave general comments about whether or not you find these FAQ's helpful.

Please help us to serve you better and provide as much detail as you can about the situation. An email that says, "Your site don't work" is not helpful! An email that tells us where you are running into the problem, or the wording of error messages are much more helpful and will get the problem solved much quicker for both of us. Other helpful information we need in order to help...

* Are you using a computer, or a mobile (such as a phone or tablet)?

* If you are using a computer, what operating system is it (Windows or Mac)?

* If you are attempting to login using an internet web browser, which one are you using?

* If you are using a mobile app (phone or tablet), is it iOS (Apple) or Android?

Please allow at least one full business day for a reply. We do try to get them answered faster, but sometimes we get a large number of inquiries all at once, so please be patient with us... we will get back to you as quickly as we can. We answer all inquiries in the order we receive them.

Our Support staff work hours are - 6am to 6pm, USA Pacific Time, Monday through Friday. Our email support team does not work weekends, but occasionally you MAY receive a response on Saturday or Sunday. That's because the bosses go through the support tickets once in a while, and you might just hear back from one of them on the weekends. Dedicated bunch, they are.

How to Delete Your Account

Navigate to your Personal Page.

Select the Settings option and select Delete Account from the menu that displays.

Select the button that states Yes, Delete My Account to confirm deletion of your account.

Your account will be immediately deleted and you will be logged out after the account deletion is complete. ALL posts and comments you made on the site will be deleted as well.

If for whatever reason you are unable to delete your account, please email XAPiT Support at support@xapit.com and we will be happy to assist you.

When signing up for XAPiT, an AUTOMATED verification email is sent to the email address you used to sign up for XAPiT. You MUST click the link in that email to verify your email address and complete your account setup.

If you’ve lost that email or for whatever reason that link does not work when clicked on, please email XAPiT Support at support@xapit.com and we will make the necessary steps with you to get your account verified.

After verifying your account, you will be able to login and use the site and/or mobile apps.

Why can’t I send or accept a friend request on XAPiT?

We only recommend adding people you know personally as friends on XAPiT. But you may not be able to add someone as a friend if:

You’re already friends on XAPiT.

You have already sent them a friend request.

You or the person you want to add have reached the friend limit.

• You can have up to 6,000 friends on XAPiT.
• If you want to send another friend request, you’ll need to unfriend someone else first.

You won't be able to accept a friend request if you have already reached the limit of 6,000 friends. For instance, if you still have friend requests that are waiting to be accepted you won’t to be to confirm them as a friend until you were able to drop under 6,000 friends. At that point, you’d then be able to act on it.

To send a friend request to another member, go to their profile page and click the "ADD FRIEND" button to the right of their profile image to send them a friend request.

Friend Requesting Mutual Friends

You can also friend request members from your friend’s current friend list by going to their profile and clicking the Friends tab that is to the right of their profile image.

Browse to the member’s profile that you want to send a message to, and click the Send Message button located to the right of their profile image.

A pop-up window will display giving you a text field to type a message to that member. There is also a window to enter a subject line.

Click the blue Send Message button under the window and the message will be sent to that user.

Note: If you are not friends with a member, you will not able to send them a message.

It is not possible to invite your friends on Facebook (or any other social media program) DIRECTLY from XAPiT. However, there is a way to send invitations to people you know that are not already on XAPiT… here is how:

* Login to XAPiT and click the "MORE ..." link at the right side of the teal bar near the top of the email.

* Select “Invite”.

* On the page that appears, you can invite up to (10) people by entering their email addresses in the box using the instruction at the top of the page. If you wish to invite more than (10) people, you will need to repeat this process with up to (10) email addresses each time you do it. When you have entered the email addresses and entered the custom message you want to send, make sure you check the box under the Custom Message box, then finally, click the blue “Send Invites” button.

Have fun!

The XAPiT Support Team

If you would like to make a change to your name, email address or username, please follow the instructions shown below.

Changing Your Name:

Navigate to your Personal Page.

Select the blue Update Info button that’s to the right of your profile photo.

You will be directed to an area which has text input areas for your first name, last name, and other personal information that you can choose if you like.

After editing the text input for your first name and/or last name, scroll to the bottom of the page and click the Save button.

Changing Your Email Address and Username/ Profile Address:

Navigate to your Personal Page.

Select and expand the Settings located to the right of your profile image, then click General.

You will be directed to a page where you will be able to change your Email Address and your Profile Address/Username.

After making those changes, click the save button on the bottom of the page and your changes will take effect immediately.

To edit your profile, go to your profile page. Then, click the “Update Info” link just under your name and just to the right of your round photo. Scroll down to the option you wish to update and make the change by opening the GLOBE SYMBOL above the field you wish to update. Then select the group of people that you want to see that field information. If you wish to update more than one item, repeat this process for each item listed.

When finished updating, scroll all the way to the bottom and click the blue “Save” button. You should now have the correct information showing when you return to your profile page. If not, refresh your internet browser and then see if the info is correct.

If you forgot your password, no worries! You will need to go through the following steps to reset your password. Please keep in mind you will need access to your email address to complete this process.

Go to the Forgot Password link that’s displayed directly under the sign in area located in the top right corner of the XAPiT landing page.

For easy access, this is the direct link to that item: https://xapit.com/user/auth/forgot

On the page that you are directed to, you will enter your email address that is associated with your account and click "Send Email". An email will be sent to you with a link to reset your password. Make sure you check your junk and spam folders, just in case!

Click the link listed in the email and you will be redirected back to XAPiT.com where you will be able to set a new password.

To clarify, passwords our system will accept MUST be at least 6 characters.

You will now be able to login to the site with your newly created password.

If you are still unable to sign in to your account, please contact XAPiT Support by emailing us at support@xapit.com

Here are the instructions on how to post a blog on XAPiT:

• Login to your XAPiT account.
• Click the “MORE …” link in the teal menu bar and select “Blogs”.
• On the Blogs screen, click “Write New Entry”.
• Select a TITLE, tag/keywords, Blog Category, Status (choose "Draft" if you are not finished, or "Published" when you are satisfied and ready to post your blog).
• In the HTML box, enter the text content. Use the features above the text entry block to change fonts, font sizes, colors, bold, italics, and more.
• If you wish to enter a photo, click the “Choose File” button, and select the photo you wish to use.
• Choose the “Networks” you want your blog post to be displayed on. Select each one of the choices if you wish your blog to be seen by everyone regardless of what continent they live on.
• Under Privacy, select which members you want to see your blog. Default is EVERYONE.
• Under “Comment Privacy”, select who you wish to allow to post comments on your blog entry. Default is EVERYONE.
• When you are satisfied with everything, click the blue “Post Entry” button at the bottom, and your blog post will be displayed to everyone you selected.

Done!

To share a post from someone’s else’s profile to your own, you will first need to make sure your settings have this feature activated. Here’s how…

Go to the SETTINGS page (looks like a “gear” symbol at the top right corner of the XAPiT page). Click “Privacy”. Scroll to the section marked “Recent Activity Privacy”, then find the option marked “Shared” and make sure there is a check in the box to the left of “Shared”. Finally, scroll down to the bottom of the page and click the blue “Save Changes” button. Sharing the posts of other members to your profile should now work perfectly!

To post something on XAPiT, here are the step-by-step instructions (see the image below for visual reference):

Step 1. Enter the text in the space provided where it says, “Post Something”.

Step 2. Select a colored background, if desired. If not, skip this step.

Step 3. Select one of the 6 icons shown if you wish to customize the post. The 6 icons, from left to right, are: “Tag Friends”, “Emoticons”, “Add a Link” (like a YouTube video or news article), “Add a Photo”, “Post a Sticker”, and “Add a Video”. If you do not wish to add one of these, skip this step.

Step 4. Decide who you want to see your post. Choices are “Everyone”, “Friends and Networks”, “Friends Only”, “Only Me”, and “Custom” (you get to select individual members who can see the post)

Step 5. When you are satisfied that your post is the way you want it, click the “Share” button.

Your post is now visible to the people you chose in Step #4. Enjoy!

How to View Your Friends List on Desktop

Navigate to your Personal Page by clicking on it from the main navigation running across the top of the page. Additionally, you can also get to your Personal Page by clicking on your profile photo in the top left-hand area of the page.

Once you are at your Personal Page, you need only click the Friends Tab button that is displayed below your cover photo and is also to the right of your profile photo.

Once you have clicked on that tab and it is active, all your friends will be displayed below! You should be able to click on any of the names of your friends to go and view their profile.

How to view your friends list on the Android App

Navigate to your Apps Menu by clicking the three horizontal bars in the upper left-hand corner, once that menu has been pulled up click the Menu item for Friends.

You will be directed to a page where it will list all the friends that you have made on the site. You may click on any one of those profile listings to be directed to their profile pages.

How to view your friends list on the iOS App

Navigate to your Personal Page by clicking the bottom three horizontal bars. Once that menu is open, click on your profile photo in order to navigate fully to your personal page.

Once you are at your Personal Page, click the Friends button that is displayed under your cover photo, which is also to the right of your profile photo.

Once that has been selected you will be able to view all your friends which you have made on the site. By clicking on any one of them, you will also be able to navigate to their profile pages.

Thank you for contacting XAPiT Support. XAPiT functions very similar to Facebook. A “Page” can be set up for a high-profile person, business, or ministry. A “Group” would be best for a social group (like a group of people sharing recipes, classic cars, topical discussions, and more).

You would set up the "Page" or "Group" as a sub-account under your personal profile. A “Page” or “Group” cannot be set up as a standalone account. You would act as the primary admin of the page, and you can also appoint others that you trust as an “admin” to help you manage or moderate the page or group.

IMPORTANT INFO – You must first have a personal account on XAPiT. All business/ministry “Pages” or “Groups” must be set up under a personal account. All Business or Ministry Page or Group that is set up as a standalone account will be fully deleted and all content (photos, videos, friends, posts, etc.) in the account will be lost.

First, login to your account. If you are setting up a business or ministry "PAGE", select the link in the blue bar at the top of the XAPiT site marked "PAGES", then "Create New Page" and follow the instructions from there.

If you want to set up a "GROUP", select the link in the blue bar marked "GROUPS", then "Create New Group", and follow the instructions.

We recommend checking out (or even joining) other Pages or Groups so you can see how others have set them up to give you some ideas.

The below process outlines how to delete a message thread between yourself and another user:

Navigate to your Messages, by clicking the envelope icon located towards the top right side of the page

Go to the message thread in question that you want to delete and click the Delete text link in the upper right-hand corner of the message window.

A pop-up window will appear and you will be asked to confirm the deletion by selecting the blue Delete button again. After clicking the "Delete" button, the entire message will be deleted and unrecoverable.

To change the email address for your XAPiT account, login to your account with your original email address and password, then go to SETTINGS/GENERAL (The “Settings” icon looks like a gear). Change the email address in the box provided, then click the “Save Changes” button. You will then need to logout and then login again using the NEW email address and your original password.